I just discovered something odd concerning Yahoo Domains.
A bug in their billing software has cause many customers to not be charged for services for some considerable time despite the fact that service continued. Even though the error was theirs, when they discovered the problem, they suspended thousands of accounts that were past-due (according to their billing system) without any notice, cutting off businesses and individuals from their sites, causing loss of revenue for many of them and only restoring service after they had resolved the problems internallly. There are apparently still thousands of accounts suspended and they are working to clear the backlog.
I think that an error on their part should be met with good grace and the accounts in question remain in-service until customers could be contacted and the internal problems fixed. After-all. The problem was not the fault of the individuals who suffered.
They post this message on the main login page, Note there is no mention of the fact that the fault was all theirs...
"November 21 2003 . Reactivation of Suspended Accounts
Important note for accounts which are suspended due to past due payment: It will take 24-36 hours to reactivate your account once you provide valid payment information. Until your account is reactivated, your domain name and associated services will not function. "
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